Contact Us

Please feel free to call us at any of the departments listed below. You can also email us and receive a prompt response.

Insurance Sales Department

If you have any questions about pet health insurance or would like to start protecting your pet, please call or email one of our friendly representatives.

Monday to Friday, 8:00am to 9:00pm EST
Saturday, 9:00am to 5:00pm EST
1-800-807-6724

Customer Satisfaction Department

Monday to Friday, 8:00am to 6:00pm EST
Saturday, 9:00am to 5:00pm EST
1-800-807-6724

Veterinarian Resources

If you’re part of a licensed veterinary clinic or animal medical hospital and would like free information kits about our pet insurance for your waiting room, please contact us today. Our veterinary kits include brochures, display stands, informative guides, and more.

Monday to Friday from 8:00am to 9:00pm EST
1-888-592-7387 (option 3)