Client Support Center

Welcome to our client support center where you’ll find claim forms, special offers, and announcements about pet health care and insurance. Be sure to check back for updates.

Pet Insurance Claim Form

It’s a PDF form, so you’ll need Adobe Acrobat Reader to open it. Download Claim Form

Member Center

Access your account, including your latest claim and payment information, conveniently online at our new Member Center. You can also update your contact information, view coverage and pet information, and change your billing method.
It's free and easy to sign up!

Save 10% by Protecting Multiple Pets

If you have more than one pet, you can save 10% on each additional pet after the highest premium pet. Just enroll them in the same level of coverage (excludes Level 1 and Continuing Care). To add a pet to your coverage, call us at 1-800-807-6724 today.

If you have any questions, feel free to contact our Customer Satisfaction Department at 1-800-807-6724 or .