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Privacy Policy

Petshealth Care Plan is committed to your right to privacy and to keeping your personal information private. You can visit Petshealth Care Plan web site without telling us who you are or revealing any identifying information about yourself. However, because our web site includes areas in which visitors can provide personally identifying information, we have developed this Privacy Policy to inform you of our policies and practices regarding information we collect about you.

This Privacy Policy governs the URL http://www.petshealthplan.com and certain electronic communications sent out by Petshealth Care Plan. This web site is owned and operated by The Hartville Group for the promotion, education and sale of pet insurance policies. Our headquarters is located at 3840 Greentree Ave SW, Canton, Ohio 44706. Petshealth Care Plan reserves the right to modify or amend this Privacy Policy at any time and for any reason. Any changes to this Privacy Policy will be preceded by a notice posted to this Privacy Policy at least ten (10) days prior to the effective date of such change.

How We Collect Information About You

Information You Voluntarily Provide

Petshealth Care Plan may collect and maintains certain personal information about you when you send us an e-mail, complete any of our online forms, complete a survey, provide a testimonial, submit referrals, request information from us, complete a quick quote or enroll for pet insurance. Such information may include your name, mailing address, and e-mail address; it may also include the e-mail addresses of those to whom you forward Petshealth Care Plan electronic content, and any other information collected in the forms. You may be asked to provide credit card or checking account information to enroll for pet insurance.

Other Information

Petshealth Care Plan also collects certain other information that cannot identify you personally when you visit our web site. This information includes your IP address and your domain name. Petshealth Care Plan logs these IP addresses and domain names, and aggregates them for system administration and to monitor the use of our site. We use the aggregated information to measure the number of visits to our site, the average time spent on our site, the number of pages viewed, and various other site statistics. This monitoring helps us to provide a more useful and engaging online experience to our website visitors, and helps us to improve the quality of our content.

Petshealth Care Plan uses cookies in order to personalize your experience. Cookies are not used for any other reason on this site. A cookie is a small file that is sent out by a web site, accepted by the user's browser, and placed on the user's hard drive. You can always set your browser to warn of cookies being placed, and then choose which cookies you want to accept. Petshealth Care Plan does not match any information gathered by cookies with personal information you may have voluntarily submitted to us. Cookies are required for the online quick quote and enrollment process and are only used while completing the forms. You personal and financial information are never included in a cookie.

Ways Information About You Is Used

We may use the information you voluntarily provided to contact you regarding promotions we feel you may be interested in, to keep you updated regarding pet insurance programs, and to extend an invitation to you to review our site when updates are made. We may also send such information to the people whose e-mail addresses you provide when forwarding petshealth care plan electronic content or providing referrals. When we do so, our sole intent is to enlarge our family of informed animal lovers and promote the importance of pet insurance. Every recipient of our electronic communications can quickly and easily "opt out" of future such communications by following the instructions on any electronic communication we send.

From time to time, we may make such voluntary information, excluding credit card information (which will never be disclosed), available to The Hartville Group affiliate organizations or to sponsors or licensees that provide special programs or services we think you might find interesting or beneficial. The Hartville Group uses very strict standards in determining which reputable companies become partners and licensees, to ensure that such organizations are committed to the protection of visitors' privacy and committed to the goals of The Hartville Group. If your volunteered personal information will be used in any manner other than as stated above, such use shall be specifically posted. If you wish to update or remove your information, or if you do not wish your information to be shared with affiliated third parties, please e-mail us at php@hartvillegroup.com. You may also unsubscribe at any time in every electronic communication.

Other

From time to time, Petshealth Care Plan may link to other web sites not affiliated with The Hartville Group. The Hartville Group attempts to link only to those web sites which also respect a visitor's privacy and the goals of The Hartville Group. However, The Hartville Group cannot be responsible for the content or policies of third-party web sites. Please check with these third-party organizations or companies for their specific privacy policies. If you find inoperable links or are concerned about any of the sites that The Hartville Group currently links to, please inform us by contacting us at php@hartvillegroup.com.

Security

Petshealth Care Plan uses generally accepted, industry-standard security systems, software, and encryption technologies to protect against unauthorized access to our servers, equipment, and other components of our online presence. This includes using industry-standard security systems to protect credit card processing information. All of your personal, financial and pet medical information is encrypted using the industry standard Verisign service. For more information about Verisign and data encryption, visit www.verisign.com.

Contacting Petshealth Care Plan

If you would like to contact us about correcting information we might have collected, or if you have any questions about this Privacy Policy, please e-mail us at php@hartvillegroup.com or write to us at Webmaster, The Hartville Group, 3840 Greentree Ave SW, Canton, Ohio 44706.